Privacy Policy
Effective Date: 2026-03-28
Introduction
Grove Spark ("we," "us," or "our") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at grovespark.com.au.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, or use our services. This may include your name, email address, phone number, property address, and details about your electrical service needs. We also automatically collect certain technical data such as your IP address, browser type, and pages visited through standard web server logs.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide electrical services, send appointment confirmations and follow-up communications, improve our website and services, and comply with applicable laws and regulations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the website.
Third-Party Services
Our website may contain embedded content from third-party services including Google Maps, YouTube, AccuWeather, and Wikipedia. These services may collect data about your interaction with their content according to their own privacy policies. We encourage you to review the privacy policies of these third-party services.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, and request deletion of your personal information. To exercise these rights or make a privacy-related complaint, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact Grove Spark at:
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au